GEOTALITY - "capturing your needs."
With over 22 years of data collection experience, we serve industries including:
Financial Services, Retail, FMCG, and Telecommunications.
Our data collection processes are strategically divided into two core methodologies: telephonic and face-to-face interactions, ensuring comprehensive coverage and in-depth insights. Our operations focus on day-to-day management and Customer Experience.
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With a team across all nine regions of South Africa, we understand regional cultures and nuances. We conduct over 40,000 face-to-face and 30,000 telephonic interviews annually, ensuring high-quality data collection at scale.
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VISION & MISSION
VISION
To provide a sustainable, worry-free day-to-day operational journey of reliability, trustworthiness and integrity to our clients and employees
MISSION
To build a community of like-minded people that is passionate about delivering quality, gained from years of experience through commitment and operational excellence
VALUES & GOALS
VALUES
• Our people - Recognize that passion and personality matter
• Integrity – Be real in your actions (We build and strengthen our reputation through our customer’s trust, in alignment with our promises and actions)
• Trustworthy – Do the right thing every time
• Loyalty – We stay true to the company and each other in good and bad times
• Client value creation – Put our clients first
• Quality – What we do, we do well (Quality is more than a promise, it is a way of living, believing and focusing)
GOALS
• To become your preferred service provider (through excellent quality and timely delivery)
• Build a team of people who are passioned about quality and growth
• Become a seamless extension of our client’s Business (through our screened / experienced workforce)
• To build a proven quality record and reputation for excellence (through ongoing training, monitoring, evaluation, and coaching)
WHY DO WE EXIST?
1
WHY
We believe in providing a sustainable, worry-free day-to-day operational journey of reliability, trustworthiness, and integrity to our clients and employees
2
HOW
With a dedicated team of like-minded people that is passionate about delivering quality, gained from years of experience through commitment and operational excellencebenefits they will receive. A great description gets readers in the mood, and makes them more likely to go ahead and book.
3
WHAT
We collect quality data through telephonic/Face-To-Face/Online surveys
OUR SERVICES
At Geotality , we offer a comprehensive range of research solutions tailored to meet the unique needs of each of our clients. Our services include:
Qualitative Research
Our qualitative research services provide in-depth insights into consumer behavior, attitudes, and experiences through methods such as focus groups, in-depth interviews, and ethnographic research.
Quantitative Research
Our quantitative research services will provide you with a team of 243
interviewers accross South Africa through methods concisting of both face-to-face and telephonic surveys with Consumers and Business -to- Business interactions
Data Collection
Our data collection services provide clients with high-quality data through both face-to-face and telephonic interviews. We use a rigorous quality control process to ensure the accuracy and reliability of our data.
COUNTRIES
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Benin
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Botswanna
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Burkina Faso
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Côte d'Ivoire
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Democratic Republic of the Congo
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Djibouti
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Ghana
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Kenya
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Lesotho
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Malawi
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Mauritius
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Mozambique
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Namibia
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Nigeria
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Rwanda
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South Africa
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Swaziland/ Eswatini
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Tanzania, United Republic of
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Uganda
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Zambia
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Zimbabwe
GEOGRAPHICAL COVERAGE
SOUTH AFRICA
Operating across all 9 South African provinces with a field force of 250 skilled interviewers, 12 supervisors, and 4 quality controllers.
AFRICA
Covering 12 African Countries with a dedicated field force, 5 more Countries with established field teams and 4 Countries with outsourced partners
MEET THE TEAM
WHY CHOOSE US?
Geotality can help you gain valuable insights into your target market. Our team of experienced research associates are here to provide you with the solutions you need to make informed business decisions.